Archive
RSC may report players being stuck in 'Open Sessions' or money is blocked. The DBA team will provide a spreadsheet with multiple tabs and First Line...
Fri, 20 Feb, 2026 9:03
Email received from Sogei with the following information relating to inconsistent Game Accounts.
Si trasmette in allegato l'elenco dei conti di gioco...
Fri, 20 Feb, 2026 9:04
Fraud & Payment team or RSC will report that a Player has deposited money via a Merchant e.g, PayPal but the deposit has not been credited into the play...
Fri, 20 Feb, 2026 9:04
RSC may raise a ticket regarding issues with any of the content within the Documentazione pages: https://www2.stanleybet.it/documentazione/info-e-help/conta...
Fri, 20 Feb, 2026 9:04
Back Office contains templates that are emailed to the customers by Credit Control team. When any templates are reported as not being received e.g, DOC_003...
Fri, 20 Feb, 2026 9:04
Responsys is a customer data platform supported by Oracle. It is used to manage digital relationships and deliver the right marketing to customers across em...
Fri, 20 Feb, 2026 9:04
Microgame is casino slot games are only offered on the Italy Online website, Microgame is an umbrella company to 11 providers (there will be 514 games ...
Fri, 20 Feb, 2026 9:04
831 Daily Hash Check Reports
Background: Under Italian Regulation we are required to send MD5 Checksums of critical errors of the system to the regula...
Fri, 20 Feb, 2026 9:04
RSC or Fraud & Payment teams will report that they need to change a Player account details in the Back Office as the details the player registered with ...
Fri, 20 Feb, 2026 9:04
During peak times it is important to check the following nodes for performance issues every 30 minutes.
http://10.102.10.41:8080/XSport/pages/premat...
Fri, 20 Feb, 2026 9:04