Player Deposit via Merchant not transferred into player wallet : Magellan Robotech Service Desk

Player Deposit via Merchant not transferred into player wallet

Modified on: Fri, 20 Feb, 2026 9:04

Fraud & Payment team or RSC will report that a Player has deposited money via a Merchant e.g, PayPal but the deposit has not been credited into the players wallet as expected.

Service Desk to confirm the following info

Username:
Date / Time:
Transaction Code:
Amount:

Merchant Name:

Assign: App Support:

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Player Deposit via Merchant not transferred into player wallet

Modified on: Fri, 20 Feb, 2026 9:04

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