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Agent User Guides
10
Magellan Fresh Service Agent Guide
Konducta/Kontrolla Installation Guide
Loss of Live Betting Process
Macbook Configuration and First Time Setup
Windows 10 Install - Storage Not Recognised
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Major Incidents & Incidents
6
Planned Maintenance Notifications
HOW TO OPEN A MAJOR INCIDENT AND SEND A COMMUNICATION THROUGH THE MI CHANNEL
Major Incident Process
Assigning FS Tickets
Service Catalogue
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