Magellan Robotech Service Desk

A request of access maybe required, gather the following information and assign to the relevant team User Name: Department:  Type of Access Requir...

First, open Windows Settings. To do so, open the Start menu and click the small “gear” icon, or press Windows+i on your keyboard. In Settings, click “G...

Splashtop is replacing LogMeIn and the guide to deploy silent installations can be found attached. 

A report will be sent to [email protected] at 05:30 UK time which will need to be attached to a generated ticket called Report Veeam VM D...

Solution – When users are reporting that Q&A and SunSystems is running slow   Hi Nikolai Q&A is working but it's very slow, so a performa...

Hi Service Desk,   Kindly note that we changed the LTO6 Tape Library with an single tape drive of LTO8 which was previously attached to Pr-gb-backup...

The Local Administrator Password Solution (LAPS) provides a solution to the issue of using a common local account with an identical or known password on eve...

Before using ANY imaging system to backup and recover a HDD  MAKE SURE you disable BitLocker (if any in place) - or get the key and store it on a thumb dr...

Customers in Romania Retail are unable to watch Greek Keno games play out.  Message on the game monitor will display ‘Game is ‘suspended’ Service Desk...

The night mode function is not working on Midas and Midas OTC.   Impact: This is a risk as shops will be able to continue to bet throughout the night.  ...