Please review the following scenarios prior to passing a call to Application Support
If games are not visible on the website – Contact Magellan App Support
If games are visible on the website, but don’t launch as expected – Contact Magellan App Support
If games are visible on the website, is launching but isn’t working as expected – Contact the Games Provider – there is no need to wake up App Support in this scenario
3rd Party Contact Details
[email protected] cc [email protected]
Greentube / Novomatic [email protected]
WorldMatch, Microgaming and 1x2 Gaming come under Microgame
the URL to access the ticketing system is intrabos.microgame.it username format is 15247yourfirstname