Four maintenance pages have been created to assist in identifying which part of the Italy online website is affected. You can see below the four different messages and the scenario when the maintenance page could appear:
Figure 1 Scheduled Maintenance
Figure 1 - Scheduled planned maintenance page: this is not going to be presented unless we set it manually so any occurrence of this is either a misconfiguration or a human error
Figure 2 Offer Pool
Figure 2 – Sportsbook Classico: this could be presented by the system when one of the nodes is not available or the F5 is not able to route the traffic to any of the available nodes. If it happens, service desk and support should know where to look at below are the links for the nodes.
http://10.102.10.41:8080/XSport/pages/prematch.jsp?system_code=STANLEYBET&language=it
http://10.102.10.42:8080/XSport/pages/prematch.jsp?system_code=STANLEYBET&language=it
http://10.102.10.43:8080/XSport/pages/prematch.jsp?system_code=STANLEYBET&language=it
http://10.102.10.44:8080/XSport/pages/prematch.jsp?system_code=STANLEYBET&language=it
http://10.102.10.45:8080/XSport/pages/prematch.jsp?system_code=STANLEYBET&language=it
Figure 3 - All other pools
Figure 3 – homepage, casino, Account (profile) and affiliate management (Webpdc). Same as Figure 2
Figure 4 Akamai
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Figure 4 – external network (Akamai). In this case it could be a temporary network problem with Akami and if it persist or there are more then one occurrence, it should be escalated immediately to our network team through service desk.